Had to zoom out but nothing beats good service!
Just thought I'd give a shout out to IMA. At last Fridays PP, I dropped my bike into T9. Not much damage apart from a broken clipon, ( had a fantastic medical check from the lovely new lady medic at SMSP as well )
Back it the pits I was disappointed to see the clip on had snapped on the fork mount, meaning I had to replace the whole clip on instead of just the bar. (Pays to keep spares of everything..)
Sent an email to IMA on sat morning with the pics. I had no receipt as they came on the bike (I did send them one from clipons recently purchase for my wet bike)
They just emailed back to confirm what parts I needed and my delivery address.
Finally some good customer service
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Had to zoom out but nothing beats good service!
Odd that they broke there! But good that they are replacing them. IMA make some really really nice stuff, and I'm sure they were surprised as you at the failure.
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